PHONE: 07 5482 5532

FAQs

What kind of imaging products do you offer?
Toner on Demand offers compatible inkjet, copier, laser, fax, ink sticks, wide format and remanufacturing components, toners and bulk ink.

What brands are ink products compatible with?
Our high quality imaging products are compatible with the following brands: Brother, Canon, Dell, Epson, HP, Kip, Konica, Kyocera, Lanier, Lexmark, Oce, Oki, Panasonic, Ricoh, Samsung, Sharp, Toshiba and Xerox. Toner on Demand also offers a range of UniNet re-manufacturing components. (Please note brands and trademarks are for descriptive purposes only and remain the property of their respective owners.)

Will the quality of print be equivalent to that of the original ink?
Yes. Toner on Demand only sources the highest quality products that aim to match the original page yields and print densities. Printing results are at least to the same quality standard as the original.

Will the print life be equal to that of the original?
In some cases the print life of compatible cartridges can be in excess of the original.

Will using a compatible cartridge void my manufacturer’s warranty?
No. The original equipment manufacturer cannot void your warranty simply for using compatible cartridges. Laws prevent them from doing so.

Why can’t I view the product prices?
You need to register and log in to view our industry leading prices. Registering also gives you access to additional benefits such as email announcements regarding new products and specials.

Sometimes when I install the compatible cartridge, a warning prompt states that "a non-genuine cartridge has been installed". Why does this happen?
Some manufacturers set this prompt to occur. Simply click yes to continue printing. There will be no impact on printer and printing quality.

What if I cannot find the product I’m looking for on your website?
Toner on Demand has one of the industry’s most extensive product ranges and we continue to develop it. If you cannot find what you?re looking for feel free to contact us on 07 5482 5532 or by using the Contact Us page.

Where can I access technical support and how much does it cost?
Our technical support is complimentary. Contact us on 07 5482 5532 or via the email form on the Contact Us page.

*Please note brands and trademarks are for descriptive purposes only and remain the property of their respective owners.